Armaan Ali

Digital Marketing Specialist

Here’s How She Does It (One Sweet Episode) – Betsy Hamm, CEO of Duck Donuts

In this episode of Restaurants Reinvented, Jen welcomes fellow Pennsylvanian and experienced marketer, Betsy Hamm. She is the current CEO of Duck Donuts, a successful donut shop franchise with 100+ stores worldwide. Together, they talk about Betsy’s journey to becoming CEO as well as, franchise marketing, branding, community involvement, and customer engagement online & in-person.

Making Tech + Food Work Together for Good – Peter Wiley, Co-Founder & CMO at Rapid Fired Pizza & Hot Head Burritos

One of our favorite guests, Peter Wiley, co-founder of two fast-casual chains, returns to the podcast! In this episode of Restaurants Reinvented, Jen and Peter discuss why restaurants must embrace new technology paradigms or risk failure. Also, hear more about how technology can improve employee productivity and engagement, accessibility to guests, and prep your business for the future of commerce.

The Great Restaurant Resurgence

Our POS and digital ordering data indicate that there has been a sustained recovery for the Quick Service and Fast Casual Restaurant segments after re-opening from COVID-19 across in-store & digital channels!

Mastering the Balance: Red-Hot Dining Experiences & To-Go Only Concepts —Tana Davila, the CMO at P.F. Chang’s

In this episode of Restaurants Reinvented, Jen sits with Tana Davila, current CMO of P.F. Chang’s, to chat about how a predominately dine-in concept has evolved and thrived in the “new normal”. They also explore topics of brand distinctiveness, embracing emerging technologies within restaurants, and how P.F. Chang’s is working to make guests feel comfortable and excited to be back to their tables.

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