How to Balance Data & Ideation – Alice Crowder, CMO of Krystal Restaurants
Hear how Krystal restaurants’ CMO is pushing the brand forward to fuel growth and digital transformation.
Qu’s New Commerce Cloud Puts an End to Network Disruption
Qu’s Commerce Cloud ensures fewer lost transactions and higher levels of guest and employee satisfaction. It was designed to support the needs of large restaurant chains looking for rapid access to data and faster, more reliable order-taking and payment processing.
Back in Person at FSTEC (Live!) – Marcus Viscidi & Zack Oates
Join us as we celebrate getting back to the first in-person conference in 18 LONG months. This week’s episode is with Marcus Viscidi (Winsight Media) & Zack Oates (Ovation), as they reflect on the sweeping changes and impacts to the hospitality industry and how that made this first live event even more meaningful.
Let’s Think Outside the Bun – Greg Creed, Former CEO/CMO of Yum! Brands
Strap in for an episode chock full of marketing and leadership wisdom, with Greg Creed, former CEO/CMO at Yum! Brands. From his early days at Unilever to running Taco Bell and later all of Yum!, Greg shares his favorite strategies for growing a successful brand by leading with courage, brands, and people. A must-hear episode for all curious marketers and peeps.
Freebirds World Burrito Reimagines Guest Experience for Faster Growth Using Qu’s Unified Platform
Freebirds has deployed Qu’s unified omnichannel ordering platform at its restaurants, making it even easier and faster for its guests to order and enjoy.
Here’s How She Does It (One Sweet Episode) – Betsy Hamm, CEO of Duck Donuts
In this episode of Restaurants Reinvented, Jen welcomes fellow Pennsylvanian and experienced marketer, Betsy Hamm. She is the current CEO of Duck Donuts, a successful donut shop franchise with 100+ stores worldwide. Together, they talk about Betsy’s journey to becoming CEO as well as, franchise marketing, branding, community involvement, and customer engagement online & in-person.
Making Tech + Food Work Together for Good – Peter Wiley, Co-Founder & CMO at Rapid Fired Pizza & Hot Head Burritos
One of our favorite guests, Peter Wiley, co-founder of two fast-casual chains, returns to the podcast! In this episode of Restaurants Reinvented, Jen and Peter discuss why restaurants must embrace new technology paradigms or risk failure. Also, hear more about how technology can improve employee productivity and engagement, accessibility to guests, and prep your business for the future of commerce.
The Great Restaurant Resurgence
Our POS and digital ordering data indicate that there has been a sustained recovery for the Quick Service and Fast Casual Restaurant segments after re-opening from COVID-19 across in-store & digital channels!
Mastering the Balance: Red-Hot Dining Experiences & To-Go Only Concepts —Tana Davila, the CMO at P.F. Chang’s
In this episode of Restaurants Reinvented, Jen sits with Tana Davila, current CMO of P.F. Chang’s, to chat about how a predominately dine-in concept has evolved and thrived in the “new normal”. They also explore topics of brand distinctiveness, embracing emerging technologies within restaurants, and how P.F. Chang’s is working to make guests feel comfortable and excited to be back to their tables.