Qu is looking for a dynamic Contract Specialist to join our team. Qu Contract Specialists are responsible for securing franchisee and store level sales agreements. They work closely with Customer Success Managers to draft and secure statements of work, upsell opportunities, and renewals. The ideal candidate will have a passion for technology and building strong customer relationships. They will be a skilled communicator and organized, all while providing great customer experience.

Responsibilities:

• • Secure store-level sales agreements with corporate and franchise partners during customer rollouts
  • Identify and win upsell opportunities during and after customer rollouts
  • Work alongside an internal project manager to ensure customer rollout timelines are achieved
  • Develop a trusted advisor relationship with franchisee and store level customer stakeholders ensure they are leveraging Qu’s solutions to achieve desired partner outcomes, with a focus on driving growth through net new store orders and renewal agreements
  • Maintain an up to date forecast of quarterly order projections for each account
  • Maintain records and engagements in a SalesForce Database

Requirements:

• • Minimum of 1-3 years of experience in a customer facing analytical role such as Account Management, Customer Success Management, Project Management, or a similar role.

Preferred Qualifications:

• • Experience working in a growth phase SaaS company
  • Experience working in the Hospitality Technology industry
  •  Experience using SalesForce, Docusign, Excel/Sheets, Powerpoint/Slides, and Smartsheets

Qu is seeking a digital marketing specialist to join our growing restaurant technology company. If you want to be part of a rapidly growing tech environment where you get exposure to numerous areas of strategic marketing and business projects ... read on. Are you detail-oriented, a bit geeky, and excited about managing outbound marketing, email automation tools, data analytics, social media and other digital projects? Read on. You’ll flex your marketing, content, and research muscles while learning from senior leaders in the company.

What You’ll Do Here

• Conference Support: Support in-person conferences and events, including managing schedules, forms, swag, deliveries, registrations, setup, and more.
• Marketing Automation: Help manage our marketing automation system (Hubspot) and our sales and marketing operations infrastructure, and other integrated systems. Review back-end for data cleanliness and lead generation optimization.
• Social Media: Collaborate with teams to improve social presence and posts, specifically on LinkedIn. Consider paid campaigns and creative campaigns to engage prospect audiences. Review data and past performance to inform future approaches.
• Digital Marketing: Monitor Google Analytics, Qu website, and Hubspot for general updates, SEO optimization, and content improvements.
• Campaign Management: Support marketing programs with an eye toward ABM, including outbound and paid campaigns, emails, podcasting, website upgrades, blogs, videos, and collateral.
• Marketing Expenses: Manage bi-monthly expense reports and event budget reconciliation in compliance with company policies.
• And.. Contribute innovative digital marketing strategies and ideas as a “digital native.” Be “all-in” with our vision, mission, and growth goals.

Experience We’re Looking For

• Minimum of 1-2 years marketing experience in a similar tech company.
• Experience with marketing automation tools, ideally Hubspot, and Canva, Analytics, SFDC.
• Ability to work with company leadership and all functional areas across the organization.
• Data-centric with an ability to produce reports and metrics; a keen eye for mining data to uncover insights.
• Experience working in restaurants or with POS a big plus.

The Type of Team Player We Need

• A problem-solver who loves to figure things out, find solutions and learn.
• Independent, self-starter who’s focused and detail oriented.
• Jazzed about technology and rapidly growing environments.
• An excellent communicator.

To apply:

Send an email with your resume, your story (no cover letter please), and any relevant portfolio examples/websites to Jen Kern, CMO, jkern@qubeyond.com

Qu is seeking a Financial Planning Analyst who’s passionate about corporate finance, FP&A, and eager to join our rapidly growing restaurant technology company. If you have an entrepreneurial mindset and like to execute diverse types of projects, then we want to talk to you! At Qu, you’ll work with a talented team that’s making big waves in an industry ripe for tech transformation. Top applicants are curious, resourceful, agile, and hard-working team players who want to make a mark while working with amazing people and customers. The Financial Analyst FP&A will be the first finance hire, outside the CFO. They will work directly with the CFO and have an opportunity to help shape the finance team. This role is a great opportunity for someone loves challenges, problem solving, and wants to be a part of a rapidly growing startup.

Responsibilities

Recurring Revenue Analysis: 

• Have a deep understanding of recurring revenue models with ability to identify trends and opportunities
• Develop insights to optimize subscription pricing, renewals, and upsell strategies
• Collaborate with Sales and Marketing teams to align revenue strategies with overall business goals
• Collaborate with Operations team to help drive new customers and time-to-revenue in alignment with strategic goals

KPI and Data Analysis:

• Support monitoring and understanding of company and departmental KPIs
• Establish benchmarks and metrics to assess business performance against strategic objectives
• Provide actionable recommendations based on KPI analysis to drive business decisions.
• Support cross-functional data analytics projects

Financial Planning and Analysis:

• Own the management of financial models and work with CFO to ensure accurate forecast
• Support reporting processes and work with executives to provide visibility and insights into performance
• Analyze KPIs and financial data to provide strategic insights and support decision-making!Collaborate cross-functionally to gather inputs for budgeting and forecasting

Role Requirements

• Bachelor’s degree in finance, economics, or a related field
• 4+ years of experience in financial analysis, with a focus on recurring revenue models and SaaS industry expertise
• Advanced proficiency in financial modeling and analysis using Excel.
• Familiarity with financial planning and analysis tools (Adaptive)
• Strong understanding of subscription-based business models, pricing strategies, and revenue recognition
• Excellent communication and presentation skills to convey complex financial concepts to diverse stakeholders
• Proven ability to mentor and collaborate effectively within cross-functional teams

Qu is seeking a People Manager who’s passionate about human resources and people management and eager to join our rapidly growing restaurant technology company. If you have an entrepreneurial mindset and like to execute diverse types of projects, then we want to talk to you! At Qu, you’ll work with a talented team that’s making big waves in an industry ripe for tech transformation. Top applicants are curious, resourceful, agile, and hard-working team players who want to make a mark while working with amazing people and customers. As the first HR hire in our organization, the People Manager will be instrumental in establishing and nurturing a positive and inclusive workplace culture. This role involves a broad range of responsibilities, including talent acquisition, employee engagement, performance management, and HR operations. The ideal candidate is a strategic thinker with a passion for fostering a collaborative and high-performance work environment.

Responsibilities

Talent Acquisition:

• Develop and implement effective recruitment strategies to attract top talent.
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding.
• Collaborate with hiring managers to understand staffing needs and build a pipeline of qualified candidates.
• Continuously improve and optimize recruitment processes to enhance efficiency and candidate experience.

Culture Building:

• Lead initiatives to cultivate a positive and inclusive company culture.
• Work closely with leadership to define and promote core values.
• Organize team-building activities, events, and programs to enhance employee engagement.
• Act as a cultural ambassador and champion diversity and inclusion.

Employee Relations:

• Provide guidance and support to employees on HR-related matters.
• Address and resolve employee concerns, conflicts, and grievances.
• Monitor and evaluate employee morale and implement initiatives to enhance overall job satisfaction.

Performance Management: 

• Implement performance management processes to drive employee development.
• Work with managers to set performance goals, provide feedback, and conduct performance reviews.
• Identify opportunities for skill development and training to support career growth.

HR Operations:

• Develop and implement HR policies and procedures in compliance with relevant regulations.
• Manage HR documentation, including employee records and contracts.
• Stay updated on HR trends and best practices to ensure the organization remains competitive in talent management.

Role Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Proven experience in HR roles with experience in talent acquisition.
• Strong understanding of HR principles, practices, and regulations.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced startup environment.
• Proactive and results-oriented mindset.

Qu is seeking a Senior Accountant who’s passionate about accounting and eager to join our rapidly growing restaurant technology company. If you have an entrepreneurial mindset and like to execute diverse types of projects, then we want to talk to you! At Qu, you’ll work with a talented team that’s making big waves in an industry ripe for tech transformation. . Top applicants are curious, resourceful, agile, and hard-working team players who want to make a mark while working with amazing people and customers. Reporting to the Controller, the Senior Accountant contributes to the overall success of the organization by effectively coordinating all finance and accounting functions for QU POS, Inc., including but not limited to accounts receivable, accounts payable, fixed assets, inventory management, reporting, and cash management. The Senior Accountant will be the primary owner of the Quote-to-Cash process ensuring accurate revenue recognition, billing, and managing the collections process. Additionally, they will work with our Asset Management team to ensure accurate COGS and inventory.

Responsibilities

Quote to Cash Ownership: 

• Manage the entire Quote to Cash process, including quoting, order processing, billing, revenue recognition, and collections
• Collaborate with sales, finance, and operations teams to ensure accurate and timely processing of orders and invoices
• Develop and maintain documentation of Quote to Cash processes, including standard operating procedures and controls
• Own customer relationship for collections to ensure timely payments

Revenue Recognition:

• Apply revenue recognition principles in accordance with GAAP and company policies
• Review customer contracts to ensure proper revenue recognition treatment
• Perform detailed revenue analysis and reconciliations to ensure accuracy and completeness

Cost of Goods Sold (COGS) and Inventory Management:

• Work closely with the asset management team to ensure accurate recording of COGS and inventory transactions
• Perform regular reconciliations between financial records and inventory systems
• Investigate and resolve discrepancies in COGS and inventory balances

Financial Reporting and Analysis:

• Prepare and review monthly, quarterly, and annual financial statements related to revenue, COGS, and inventory
• Provide insightful analysis on revenue trends, variances, and key performance indicators
• Assist with the preparation of audit schedules and support external auditors during the audit process

Process Improvement: 

• Identify opportunities to streamline and improve Quote to Cash processes, revenue recognition procedures, and inventory management practices
• Implement enhancements to increase efficiency, accuracy, and compliance

Role Requirements

• Proficiency in Excel and work experience in billing (Zuora, ChargeBee, etc) and accounting systems (NetSuite) is a key requirement for this role
• The ideal candidate should have a bachelor’s degree in accounting, or finance and preferably a CPA with a minimum of 5 years of accounting & and finance experience
• NetSuite experience is a plus

Qu is looking for a dynamic Project Manager to join our team. Qu Project Managers are responsible for organizing and supporting customers through their successful deployment of The Qu product line. This will include ongoing partnership and interaction with Customer technical resources, 3rd party implementation and integration teams, as well as internal product and sales people.

The ideal candidate will have a passion for technology and building strong customer relationships. They will be a skilled communicator and organized, all while providing great customer service.

Furthermore, this role will provide the resources for implementation of Qu solution, including but not limited to new POS systems, add-on installations, software and hardware installation, 3^rd party integration, networking, customer training, and live support.

Responsibilities

• Responsible for executing a project plan and guiding a project through deployment.
• Manage day to day operational aspects for multiple unit Hospitality deployments.
• Provide clear communication with restaurant, corporate, franchise and operations on all details pertaining to each aspect of the project.
• Develop project plans, resource plans, training and test plans, and cutover plans, applying appropriate project methodology
• Keep projects in scope, and help maintaining timelines
• Coordinate activities of multiple Product and/or IT service vendors
• Work with Procurement on coordinating equipment shipping and arriving to site on time
• Conduct project meetings with team lead and Implementation
• Work with the Implementation team to ensure that projects provide the correct documentation and are clearly documented for the technicians.
• Create and deliver client communications for dispatched work on a daily basis.
• Ensure that projects are clearly documented
• Ability to analyze and understand client’s information and processes to implement proper software and hardware requirements.
• Analyze and recommend various configurations to meet client’s needs regarding menu items, 3^rd party delivery and hospitality enterprise solutions during implementation.
• Resolve all customer complaints and disputes to ensure maximum customer satisfaction during implementation and deployment of the solution.
• Performs any work-related duties or special projects as assigned by management.
• Provides regular status reports to management.
• Contributes to process enhancements/changes/developments

Requirements

• Excellent customer service skills
• Good analytical and problem solving skills
• Able to work with a rapidly changing environment
• Strong verbal and written communication skills while providing good follow-up abilities
• Experience with Procurement and Vendor Management
• Project Tracking software(Jira, Smartsheet, Sales Force)
• Detail oriented, organized with desire to make a major impact to a rapidly changing industry.
• Ability to work independently under tight deadlines.
• Previous experience working in or with restaurants.
• Ability to maintain composure under stress or with emotional clients.
• Two (2) years relevant experience in the Information or POS Technology field.
• Possess a proven ability to troubleshoot complex problems and provide solutions.
• Self-starter, able to effectively triage issues to determine if escalation is required.
• Background in IT infrastructure, Restaurant/Hospitality, POS implementation, procurement and sales ordering.
• Willing to travel and work necessary hours to meet the customers’ needs.

Other Requirements

• Work Remotely: Yes
• Travel: Yes (When needed)