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We are seeking a highly skilled and experienced Engineering Manager to lead our diverse and dynamic software engineering teams.
This role is pivotal in managing remote, nearshore, and offshore teams, ensuring the delivery of exceptional software solutions. The ideal candidate will possess a deep understanding of software development, with expertise in managing teams across various cultures and time zones.
At Qu You Will:- Team Leadership and Management: Oversee remote, nearshore, and offshore engineering teams, fostering a culture of collaboration and innovation.
- Performance Management: Define and conduct performance reviews based on clear metrics and goals to ensure team accountability and growth.
- Career Development: Set clear career paths and growth opportunities for team members, aiding in their professional development.
- Retention Strategies: Implement strategies to maintain high retention rates within the team by ensuring a positive work environment and employee satisfaction.
- Development Practices: Own and advocate for best practices in software development to enhance productivity and quality of work.
- Communication: Ensure seamless communication within teams and with stakeholders to maintain alignment on project goals and company objectives.
- Hiring and Resource Allocation: Actively participate in the hiring process, from identifying resource needs to conducting interviews and making strategic team allocations.
- Technical Proficiency: Review and understand code, provide insights on technical solutions, and explain software implementations to ensure high standards are met.
- Bachelor’s degree in Computer Science, Software Engineering, or related field.
- At least 4 years of management experience with remote teams, including handling teams across different cultures and time zones.
- Strong background in agile development practices.
- Proven people management skills, with the ability to motivate and lead a team effectively.
- Experience with .NET development.
- Proficiency in AWS cloud services.
- Familiarity with Azure DevOps tools.
- Excellent communication skills, both verbal and written.
Qu POS, Inc. is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding non-discrimination and are committed to creating a diverse and inclusive workplace.
Job Features
| Job Category | Technology |
Qu is looking for a dynamic Customer Success Partner to join our team. Qu Customer Success Partners are responsible for advocating and supporting customers to ensure their success in utilizing Qu's platform.
You will be a primary consultant and touch point for Qu's enterprise clients responsible for managing assigned client relationships, leading a positive customer experience, and driving growth through gross renewals, maximum product adoption, and net retention improvements.
The ideal candidate will have a passion for technology and building strong customer relationships. They will be a skilled communicator and organized, all while providing great customer service.
At Qu You Will:- Develop a trusted advisor relationship with customer stakeholders and executive sponsors to ensure they are leveraging Qu’s solutions to achieve desired partner outcomes, with a focus on driving growth through gross renewals and net retention efforts.
- Identify opportunities to maximize product adoption through Qu’s peripheral solution set.
- Maintain and enhance overall customer wellbeing by monitoring customer health, proactively addressing issues, and acting as an escalation point of contact.
- Collaborate closely with multiple contacts within the customer's organization including IT, Marketing, Finance and Operations to identify and drive key goals for customer success.
- Communicate requested product enhancements (customer roadmap requests) internally while managing customer expectations.
- Drive efficient and successful implementation projects for assigned accounts through SOW development and cross-departmental resource utilization.
- Act as industry and solution consultant to deliver maximum value.
- Ensure customers receive optimum levels of service and maintain high levels of customer satisfaction resulting in increased customer loyalty and client retention.
- Advocate customer needs/issues cross-departmentally.
- Minimum 4+ years relevant work experience in Customer Success, Account Management, Enterprise Sales, or other related field (SaaS and enterprise experience preferred).
- Excellent project management skills and experience leveraging internal resources and external partners to execute against deadlines.
- Passion for delivering customer success and a strong interest in advocating for clients and delivering long term value.
Qu POS, Inc. is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding non-discrimination and are committed to creating a diverse and inclusive workplace.
Job Features
| Job Category | Technology |
At Qu you’ll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down to earth, trail blazin’ folks who value innovation. While mostly virtual, we collaborate closely to produce leading-edge software solutions much needed in the restaurant industry.
Join our dynamic technology team, an ever-expanding group of skilled engineers, at the forefront of enterprise software solutions for the restaurant industry. Leveraging a cutting-edge tech stack, we're driving innovation and excellence in this vibrant sector. We invite ambitious engineers with a robust technical foundation who are eager to make a significant impact and thrive in a fast paced, entrepreneurial environment.
At Qu You Will:
- Design, develop, test, and deploy .NET solutions across various platforms, including REST APIs, Windows Applications, and Web applications.
- 8+ years of development experience with .NET and C#.
- Proficiency in modern technologies, RESTful services, and both consumer and service aspects.
- Experience with database driven applications using .NET, proficient in SQL, and ideally experience with NoSQL databases such as Mongo.
- Familiarity with .NET 8, cloud platforms (Azure or AWS), and Docker.
- Strong practice in unit, integration, and performance testing.
- Experience in mobile application development with Xamarin/UWP/MAUI.
- Comprehensive knowledge of software development processes, including test driven development and unit testing.
- In Depth experience with source control using Git, including branching strategies.
- Experienced in DevOps and CI/CD practices.
- Skilled in architecting and designing large scale systems for scalability and high performance.
- Android development experience.
- Knowledge of JavaScript frontend frameworks like Vue.js, Angular, or React.
- Spanish language proficiency, is preferred.
Qu POS, Inc. is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding non-discrimination and are committed to creating a diverse and inclusive workplace.
Job Features
| Job Category | Technology |