Product Analyst

Bethesda, MD

Our technology team is a small (but growing) group of talented and experienced engineers and moving from a startup to a leading enterprise software company.  We are in the process of building foundational core technology making key architectural decisions and implementing agile development processes including (CI/CD) for our future expansion.

Successful candidates for the role of Product Analyst will have worked as Product Analyst, Business Analyst, Project Managers, Developers for customer facing applications and are looking to join a software company whose product is used by millions of users.


  • Work with customers, customer experience, sales, marketing, and engineering teams to develop requirements for the next generation of our product
  • Write, prioritize and manage a backlog of epics and stories for your area of focus
  • Work with our UX team to develop user interaction diagrams and mockups
  • Work with QA team to develop user acceptance criteria and support test case development
  • Write documentation and release notes
  • Write customer communication documentation
  • Understand the ecosystem of the players which includes Payment Providers, Loyalty, Marketing, Hardware providers
  • Conduct external market analysis to understand where competition is taking the market


  • 3+ years of experience as analyst for applications that have strong user interaction component
  • Writing clear and concise user stories, and user flows
  • Strong phone communication skills
  • Understanding of modern UI techniques
  • Good sense of design
  • Understanding of modern web applications, REST API
  • Understanding of relational data model, and SQL
  • Experience with startup product development and MVP
  • Understand Agile/SCRUM development approach
  • Bachelor’s Degree

Bonus Points:

  • Experience with Point of Sale, web eCommerce, analytics applications
  • Experience with Retail, Restaurant, Grocery Technology Platforms
  • Experience with Loyalty, Payment platforms
  • CSPO

Job Features

Job CategoryProduct

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