Product Manager – Hardware

Bethesda or Remote

Posted 7 months ago

Qu is an enterprise-scale, omni-channel point of sale platform. Built for the cloud and powered by a purpose-built architecture that enables rapid adoption of new and future technologies, Qu helps you move faster, stay nimble, and increase profits. Qu provides a single platform for customers to place orders including in-store terminals, kiosk, web, mobile, and more. The technology leverages modern cloud-based technology and several innovations necessary in building the POS of the future. We are in the process of enhancing our core product and adding new products in the field of online ordering, delivery, and analytics. The company offers a dynamic peer group and great opportunities for growth.

The Role

  • Own different hardware options for Qu SaaS products including point of sale, kitchen display, emv devices, kiosk, printers, cash drawers
  • Onboard and document new hardware options for deployment and scale
  • Run tests in house and onsite to certify qu’s software solutions on various hardware and in various environments
  • Analyze marketplace to understand industry hardware trends and competitive landscape
  • Be the voice of the customer, understand different user personas, and conduct user acceptance
  • Communicate product features, benefits to customers, sales team and other stakeholders through presentations
  • Work with customers, sales, marketing, and engineering teams to develop requirements for the next generation of our product

Required Qualifications:

  • Bachelor’s degree
  • Must have experience using restaurant hardware
    • Terminals
    • Tablets
    • Printers
    • EMV Devices
    • Kiosks
    • Kitchen Video
    • Drive Thru Systems
    • Order Confirmation Board
    • Menu Boards
  • Must have experience with networking
  • Experience and interest in configuring hardware and trying different options
  • Writing presentations and guides
  • Strong phone communication skills

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