Leadership Insights

Smart Kitchens, Smarter Operations: The Next Leap in Restaurant Tech

The restaurant industry is at a pivotal moment. With operating costs rising and technology ecosystems growing more complex, the need for unified, intelligent solutions has never been greater. At the 2025 Restaurant Leadership Conference (RLC), Qu unveiled a groundbreaking Smart Kitchen platform that promises to redefine how enterprise restaurants manage their back-of-house operations. Addressing the Cost

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What Every Enterprise Restaurant Operator Needs to Know in 2025

Hey restaurant innovators, it’s time to talk digital and tech trends!  Qu’s 6th Annual State of Digital Report is here, and it’s packed with insights that will help you navigate the ever-changing landscape of fast casual and quick serve restaurants (QSRs). With over 170 brands and 85,000 locations participating in this year’s survey, we’ve uncovered

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How Edge Computing Will Define the Future of Your Restaurant

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qu’s CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industry—traditionally underrepresented at such events—emerged as a focal point of technological innovation. Restaurants are no longer merely adopting technology; they’re driving transformative changes that

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The Restaurant Tech Ecosystem Just Got Bigger (and Better)

When it comes to restaurant technology, having options matters. That’s why we’re excited to share that Qu dramatically accelerated our certified integration partner program last year, adding 24 new integrators to our ecosystem. That’s twice the pace of certifications compared to the previous year! But what does this really mean for you as a quick

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Why Two Leading Brands Took the Leap to a Unified Commerce Platform 

The Rise of Platforms in the Restaurant Industry: More Than Just a Buzzword The “platform” term has become more mainstream in the restaurant industry of late, as growing brands seek better integrated solutions with less complexity and technical debt. Along with the promise of streamlining operations, data, and guest experiences, platforms are poised to be

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Thanx + Qu: Shaping the Future of Guest Engagement

Deepening Guest Connections Together Qu is excited to announce our newest certified integration partner, Thanx, a leading guest engagement platform for differentiated, on-brand loyalty focused on access, exclusivity, and personalization. With our shared passion for driving deeper, more relevant guest experiences, integrations with partners like Thanx are integral to bringing Loyalty 3.0 to fruition. The Qu+Thanx partnership

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Let's Fix Loyalty

Let’s Fix Loyalty

Episode Summary In this episode of “Restaurants Reinvented,” host Jen Kern talks with Zach Goldstein, CEO of Thanx, about the evolution and future of loyalty programs in the restaurant industry. Zach argues that traditional loyalty programs, which focus heavily on discounts and lack personal engagement, are outdated.  Jen and Zach dive into the shortcomings of

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Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Step into the future of Fast Casual and Quick Service Restaurants, where bland (dare we say “legacy”) loyalty programs are quickly being left behind. Because with today’s digital and data-first capabilities, the worn-out, very tired strategies of discounting, BOGO, and routine birthday offers are not only relics of the past, they’re surely leaving revenue on

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