Case Study

Taco John's

Deploying Qu’s Unified POS, KDS, kiosk & notify solutions for this 400-unit chain.

The Challenge

Current systems unequipped to handle spikes in off-premise ordering

Taco John’s online ordering and drive-thru business skyrocketed during the pandemic and hasn’t slowed down since. This quickly precipitated the need for a modern, agile and reliable omni-channel ordering system.
  • Unstable Systems cause frequent crashes and lost sales
  • Data-driven insights not available
  • Inefficient training model
The Solution

Taco John’s deploys Qu’s unified commerce platform

By implementing Qu’s entire product suite; POS, KDS, kiosk, Notify app, drive-thru, online ordering, and third-party ordering, Taco John’s was able to keep up with the increased online and drive-thru orders without fear of systems crashing. Qu’s automated systems allocated time back to restaurant operators and Franchisees allowing them better to manage labor, sales, and store operations.
  • Increased redundancy and no systems crashes with Qu’s enterprise cloud model
  • Real-time data with the Notify app
  • Decreased labor hours using Qu’s POS
  • Increased drive-thru speed with the use of Qu’s in-store flex kiosk during peak times hours. 
Our franchisees love the new system because of its training speed and improved stability. With Qu’s ‘Flex’ POS and Kiosk solution in one, our local teams can pivot to self-service ordering maximizing efficiencies based on demand and staffing levels.
– Jim CreelCEO of Taco John's
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