Enterprise restaurants have never had to manage as much complexity as they do today. With the proliferation of ordering channels and increasingly complex technology stacks, brands are challenged to ensure that their restaurants run as smoothly as possible.
Qu’s API-first, microservices-led architecture was designed specifically to meet those demands, with a technology platform that helps keep restaurants up and running, even when network connectivity is interrupted. With so much happening in the cloud, stable connections are incredibly important to large restaurant chains, and Qu’s innovative new technology reinforces those connections.

Introducing Qu’s New Commerce Cloud

The ground-breaking Commerce Cloud provides restaurants with sky-high levels of reliability and speed, helping restaurants run efficiently and delight guests—when the network and cloud connectivity is functioning normally and when it’s not.
How does Qu do this? Our innovative architecture and in-store cloud functionality provides restaurants with unmatched operational continuity and stability with three layers of redundancy:
  • Peer to Public Cloud: Every terminal and in-store device connects independently to the public cloud, and removes single points of failure.
  • Peer to Peer: Every terminal and in-store device is connected to and shares check and order data with each other, avoiding data loss if a client (or the public cloud) goes down.
  • Peer to In-store Cloud: Every terminal is connected to an in-store cloud, which increases the speed of operations and adds a robust layer of redundancy.
What does this mean for restaurants? When the network goes down, legacy cloud systems (which are generally built from the POS to the cloud) are forced to slow down operations, creating challenges for staff and dissatisfaction for guests. Order-taking, production, and payments processing are inevitably stalled or totally unavailable. But Qu’s commerce cloud removes significant risks of downtime with:
  • Peer-to-peer connectivity ensures business continuity, even when connections are compromised. Our peer-to-peer connections provide an initial layer of in-store redundancy from an offline perspective and enhanced resiliency by removing a single point of failure.
  • Peer-to above-store cloud reinforces that resilience, and also adds a crucial layer of data redundancy.
  • The in-store cloud greatly increases the speed of data transmission and adds the third layer of redundancy, avoiding a, offline, last man standing scenario.
These three layers of redundancy are underpinned by a replicated set of crucial operational APIs within the in-store cloud, which are typically housed within the public cloud. Along with the redundancy that this architecture provides enterprise brands, restaurants see: 
  • Higher levels of stability across their technology stacks and clients
  • Faster transaction processing and offline payment acceptance
  • Lower levels of latency and enhanced data redundancy
Finally, the in-store cloud also captures metadata and transaction timestamps that are necessary to reconstruct previous states and sequences of prior events. This is enabled through the recording of metadata in a blockchain-like ledger that helps restaurants recover quickly and accurately, if connectivity is lost and then subsequently restored. This functionality also helps to provide one point of truth and synchronization for customer and operational data.

Driving Better Connections, Inside and Outside the Restaurant

Qu’s Commerce Cloud was specifically designed to support the needs of large restaurant chains that require access to data consistently and at the speed of light—like busy, geographically disparate brands. Platforms like Qu’s, which are characterized by containerization and server-less deployments, provide restaurants with a platform and set of tools that bolster technical resilience.
This resilience is especially valuable for growing brands, as our Commerce Cloud architecture helps restaurants with expanding physical and digital footprints focus less on technology and more on making great food, delighting guests, and differentiating their brand.
With the point of sale no longer the center of a restaurant’s operations, cloud and network connectivity are crucial elements of any enterprise brand’s success. Although restaurants can only do so much when network connections fail, what brands can do is implement a technology approach that is prepared for worst-case scenarios, helps restaurants recover quickly, and minimizes interruptions and financial losses. 
Beyond business continuity, enterprise restaurants realize many other tangible benefits through this innovative architecture and approach to distributed computing:
  • Unrivaled stability and reliability, with three layers of redundancy and failover
  • Fewer lost transactions, due to the ability to continue taking payments
  • Higher levels of guest & employee satisfaction, with increased uptime & platform stability
  • A modern, scalable technology stack that supports growth-oriented brands
With digital capabilities at the forefront of success for large restaurant chains, the continuity and peace of mind that our platform provides is a game-changer for brands that want to pull ahead of the competition and prepare for the future.
  • Unrivaled stability and reliability, with three layers of redundancy and failover
  • Fewer lost transactions, due to the ability to continue taking payments
  • Higher levels of guest & employee satisfaction, with increased uptime & platform stability
  • A modern, scalable technology stack that supports growth-oriented brands
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