You’ve heard all the hype around dynamic pricing, AI, and loyalty 3.0; but what strategies are proving to move the needle for Fast Casual and QSR leaders so far in 2024?Listen in as 3 industry trailblazers: Heather Leed Neary, CEO of Taco John's; Dave Harris, CIO of Shake Shack; and Dok Kwon, COO of CupBop share how they are balancing the digital and in-store guest experience — plus how top trends are panning out for them this year.
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