reduction in time and resources spent on menu management
increase in online ordering uptime
platform and product uptime
The Challenge
Needed: Scale, Speed, and Stability
As a fast-growing chain with over 85 locations nationwide, Hot Head Burritos outgrew their initial legacy POS, first-gen cloud systems, and online ordering solution. With growth and scalability impacted by a lack of reliability and uptime, two brands needed a technology stack that could provide truly stable operations.
- Unreliable, unstable technology impacting growth
- Frequent online ordering service interruptions
- Complex menu management
- In-store tablet farms for third-party delivery providers
- Slow, constricted data flow across applications
The Solution
Delivered: Tech to drive multi-brand growth
Deploying Qu’s next-gen POS and cloud architecture has helped Hot Head Burritos deploy a truly unified technology approach that has proven to be a game-changer. Through unified menu and store management, a cloud-first approach and 99.99% solution uptime, this brand is able to scale and extend their reach with a technology stack that provides unmatched flexibility.
- Unmatched platform and product uptime
- Revenue growth due to minimized impact of service interruptions
- Streamlined, unified menu management across brands
- Automated, direct order injection for third-party delivery orders
- API-first, cloud-based architecture
"Because the entire menu is dynamic and items are contextual, menu management and administration are so much easier now."PETER WILEY, Co-founder, Hot Head Burritos
