Decrease in time to make menu changes
0
%
Increase in digital orders from April 2020 - June 2021
0
%
Reduction in resources required to make operational changes
0
%
Case Study
Luke's Lobster
Scalability and rapid growth, enabled by Qu's consolidated order, unified data and API-first approach.
The Challenge
Constrained by technology roadblocks
To manage rapid growth and to integrate multiple application partners, Luke’s Lobster needed enterprise-level technology to increase their site count and broaden their reach. Luke’s began its operations with a legacy, client-server based POS and then gave a tablet POS solution a try. Soon, however, the company realized that both systems lacked the stability and feature sets they needed to scale up their operations.
- Lack of stable Point of Sale
- Limited functionality and feature sets
- Ability to seamlessly integrate with partners
- Extensive time required to maintain POS, menu, and items
- Inability to extract meaningful, actionable data
The Solution
A POS platform to enable growth and scale
After a rigorous selection and vendor grading process, the need for a POS platform that worked with their existing partners through an API-centric architecture made Qu the top choice for Luke’s. Qu’s enterprise-class unified commerce engine that offered Luke the scalability and extensibility that the company needed, as well as a platform that integrates directly with third-party application partners and makes integrating with these outside systems seamless.
- Highly-stable, reliable Point of Sale
- Feature-rich guest engagement and management solutions
- Integration-friendly architecture and platform
- Centralized, unified menu management
- Free-flowing, normalized data
