Episode Summary

In this 2nd part of our 3-part mini-series with Amir Hudda, the CEO of Qu, we discuss technology innovations that improve transaction speed, in-store redundancy, and uptime.  

We dive into innovation areas like Edge Computing and how it helps reduce data loads (speed) when implemented on modern cloud architecture. We also discuss Voice Ordering and how Qu was “accidentally” led to integrate voice into our mobile reporting App, Notify.

Guest-At-A-Glance

🍽 Name: Amir Hudda, CEO, Qu

🍽 Where to find Amir: LinkedIn

Key Insights

🎙️Removing technology as a burden. You cannot afford downtime as a restaurant. You need technology with real-time capabilities and no lag times for optimal guest experiences and team member efficiencies.

🎙️Experiments with Voice Ordering. Voice ordering had multiple hops to the cloud and created lags for guests. We needed redundancy and speed. This was the genesis for looking into edge computing.

🎙️Doubling Down on Innovation During the Pandemic. While many companies had layoffs and less innovation, our investors asked us to innovate in a way that would help the restaurants come out stronger. Edge computing was integrated into our platform during this time.

🎙️What Is Edge Computing and Why Is It Critical to the Future of Restaurants? Simply put, Edge Computing is an architecture that brings technology and data storage closer to the data source. Amir dives a bit deeper into the matter.. “Think about the restaurant industry being able to do production optimization, like Amazon. All of those things require heavy computing.”

🎙️Introducing Notify by Qu POS. A real-time mobile reporting and voice-activated app designed to save store managers time and money.

”It was built for the franchisees and has some unique capabilities. Think about their life from 5:00 AM or 6:00 AM to midnight — they’re running and trying to keep their business profitable and operational. They don’t have the time and, in many cases, the skill sets to do analytics and understand what levers to pull to increase or optimize their revenue.

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