Restaurant Chain POS Archives

Separating AI Hype from Reality: How to Navigate the Evolving Landscape

It’s no surprise that Artificial Intelligence (AI) is top of mind for businesses globally. It has transitioned from being technical jargon to a staple in the boardroom and, consequently, management team discussions. While the restaurant industry has traditionally been slower to adopt new technology, AI stands out as a top priority for enterprise brands according […]

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The Rise of Self-Service Ordering in QSR and Fast Casual

Blog / By Brittany Geisler

Let’s talk about what’s hot in the world of QSR and Fast Casual restaurants. Guests are steering the wheel toward self-serve options that cater to their unique preferences. The results of Qu’s 5th Annual Digital Survey unveil how unified technology and flexible options are ruling the investment roadmap this year. It’s all about options and

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The Tangible Returns of Exceptional Customer Support

Blog / By Chelsea Madden

Technology is NOT perfect. Problems happen, and imperfection is inevitable. But when it comes down to running a profitable restaurant, consider the following… How do you protect what’s most important – your profits – when things don’t go as planned? How do you support your staff through difficulties? How do your partner teams respond when

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Open APIs Drive Fast, Flexible Partnering Options for Restaurants

Blog / By Chelsea Madden

You should be able to customize and build your restaurant tech stack the way you want. That is, the way that best serves your guests, franchisees, and operating teams. At Qu we believe in flexible APIs that are rooted in modern micro-services software architecture. That means you can select the technology partners you want to

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The Top 5 Benefits of a Unified Commerce Platform

5 Big Benefits of a Unified Commerce Platform

Blog / By Chelsea Madden

We’ve recently discussed the new, evolving role of POS from the center of the tech stack to a side dish; and explained the definition of a Unified Commerce Platform. Now it’s time to hail the benefits of a unified platform approach. If you think we’re all full of fluff and marketing jargon – well you’re

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What is a Unified Commerce Platform & Why Does it Matter?

Blog / By Jenifer Kern

The unified commerce platform emerged out of a clear need for change in restaurant technology approaches. At Qu, we’ve been advocating for a shift in perspective away from “POS as a point solution” for a while. We’ve dubbed this as the Big POS Reframe, and it’s a call to view POS as simply one part

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The Evolution of Hospitality: Tech, Teams, and Tastes - Kelly MacPherson

She’s a Game Changer – Kelly MacPherson

Podcast / By Jenifer Kern

Episode Summary In this episode, we’re joined by another CTO trailblazer and change-maker, Kelly MacPherson from Union Square Hospitality Group (USHG). Kelly shares her unique journey through the hospitality and retail worlds, from growing up in a restaurant family to configuring her first POS network and rising as one of the very first female CIO/CTOs

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The Path to Digital Maturity

Podcast / By Chelsea Madden

Episode Summary In this episode of Restaurants Reinvented, host Jen Kern is joined by two-time authors and Digital Restaurant gurus, Meredith Sandland and Carl Orsbourn. We discuss their new book “The Path to Digital Maturity” and their prediction about the next big restaurant concept that will emerge > the digitally native restaurant. Both guests share

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Bridging Communities: GiftAMeal & The Social Conscious Restaurant

Bridging Communities: GiftAMeal & The Socially Conscious Restaurant

Podcast / By Jenifer Kern

Episode Summary In this episode of Restaurants Reinvented, host Jen Kern from Qu invites Andrew Glantz, the founder of GiftAMeal, and Dan Sokolik, Vice President of Marketing at Lee’s Famous Recipe Chicken, to discuss their partnership that aims to fight hunger and support local communities. GiftAMeal is a mobile app that enables users to provide

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