Taco John’s, operating nearly 350 units nationwide, has embraced technology as the backbone of scalable growth. Facing a competitive quick‑service environment, Taco John’s needed a unified solution to ensure fast, consistent service—even under peak demand.

The growth ambitions were clear, but so were the operational hurdles standing in the way:

• Drive-thru bottlenecks at peak hours slowed throughput and risked eroding guest satisfaction—an unacceptable trade-off in a category where speed equals sales.
• Labor constraints across markets made it difficult to staff every lane and counter while maintaining a consistent guest experience.
• Missed revenue opportunities at the order window, where upselling depended entirely on team consistency and training.
• Fragmented technology and data silos limited visibility into performance across ordering channels, stalling efforts to scale best practices system-wide.